Terms & Conditions
THE FOLLOWING TERMS AND CONDITIONS CONSTITUTE AN AGREEMENT (THE “AGREEMENT”) BETWEEN YOU AS THE (“CLIENT”) AND PICNICS WITH LOVE (“PICNICS WITH LOVE”) (“WE”, “US”). THE CONTAINED TERMS AND CONDITIONS APPLY TO YOUR ENGAGEMENT OF US FOR OUR SERVICES. BY PAYING YOUR INITIAL DEPOSIT YOU SIGNIFY THAT YOU AGREE WITH THESE TERMS AND CONDITIONS.
SERVICES
PICNICS WITH LOVE PROVIDES THE SERVICES OF STYLED EVENTS. THE CLIENT ACKNOWLEDGES AND UNDERSTANDS THAT SEATING ARRANGEMENTS FOR THE STYLED EVENT WILL BE “PICNIC” STYLE.
CANCELLATION POLICY AND REFUNDS
CLIENT HAS THE RIGHT TO CANCEL THIS AGREEMENT DUE TO PERSONAL REASONS INCLUSIVE OF COVID19 SUBJECT TO THE FOLLOWING:
14 DAYS + NOTICE
WHEN A CANCELLATION NOTIFICATION IS RECEIVED 14 DAYS PRIOR TO THE DATE OF EVENT.THE INITIAL 25% DEPOSIT IS NON REFUNDABLE. A REFUND OFFER OF CREDIT FOR PAYMENTS THEREAFTER OF OTHER SERVICES OR PRODUCTS OF PICNICS WITH LOVE MAY BE OFFERED TO CLIENTS BY PICNICS WITH LOVE DISCRETION.
7 - 14 DAYS NOTICE
PICNICS WITH LOVE WILL BE ENTITLED TO RETAIN THE CANCELLATION FEE EQUAL TO 50% OF THE TOTAL QUOTE/INVOICE
7 DAYS OR LESS NOTICE
NO REFUND, THE CUSTOMER FORFEITS ALL RIGHTS TO A REFUND IF THEY CHOOSE TO CANCEL. (THIS IS DUE TO SECURING YOUR TIME AND DATE WHICH MEANS PICNIC WITH LOVE IS DENYING OTHER CUSTOMERS).
WET WEATHER
PICNIC WITH LOVE WILL BE DEDICATED TO WORKING WITH THE CLIENT INCASE OF FORECASTED WET/STORMING WEATHER. PICNICS WITH LOVE WILL UNDER NO CIRCUMSTANCES PROCEED WITH A SET UP IN AN UNPROTECTED ENVIRONMENT. IN CASE OF WET WEATHER THE FOLLOWING THREE OPTIONS CAN BE CHOSEN FROM.
OPTION 1 - INDOOR BACKUP LOCATION
WE REQUIRE THE NEW VENUE TO BE PRE-APPROVED BY US 72 HRS PRIOR TO ENSURE SUITABILITY AND OUR AVAILABILITY (IF LOCATION IS MORE THAN 10 KM AWAY FROM ORIGINAL LOCATION IT MAY IMPACT OTHER EVENTS WE HAVE ON THE DAY).
OPTION 2 - HIRE A MARQUEE
AT CLIENTS COST. PICNICS WITH LOVE IS HAPPY TO WORK WITH THE CLIENT TO SOURCE AN APPROPRIATE MARQUEE. PLEASE NOTE PICNIC ITEMS WILL NOT BE SET UP ON SURFACES THAT ARE ALREADY WET FROM THE WEATHER
OPTION 3 - RECEIVE A GIFT VOUCHER
FOR THE FULL AMOUNT, PROVIDED THAT 48HRS NOTICE IS GIVEN. THIS CREDIT CAN BE USED FOR A FUTURE PICNIC WITHIN 12 MONTHS FROM ISSUE.
PAYMENTS/ BOND
PAYMENT OF SERVICES AND/OR PRODUCTS FROM PICNICS WITH LOVE WILL BE IN AUSTRALIAN DOLLARS (AUD).
PAYMENT WILL BE MADE VIA DIRECT BANK TRANSFER
FULL AND PUNCTUAL ADVANCED PAYMENT IS REQUIRED FOURTEEN (14) DAYS PRIOR TO THE PLANNED EVENT.
A 25% NON-REFUNDABLE DEPOSIT OF THE OVERALL SERVICE FEE TO SECURE THE EVENT BOOKING ON OUR SCHEDULE.
A $200 BOND WILL BE REQUIRED ON FINAL PAYMENT. BOND WILL BE REFUNDED BY PICNICS WITH LOVE TO CUSTOMERS PREFERRED BANK ACCOUNT VIA BANK DEPOSIT AFTER ALL PICNIC PROPS AND ITEMS ARE ASSESSED FOR ANY KIND OF DAMAGE. DAMAGED CAUSED IS ASSESSED AT PICNICS WITH LOVE DISCRETION. BOND WILL BE REFUNDED WITHIN A MATTER OF 7 (SEVEN) WORKING DAYS FOLLOWING EVENT.
FOOD DISCLAIMER
PICNICS WITH LOVE OUTSOURCES FOOD FROM A LOCAL CAFE AND TAKES NO RESPONSIBILITY FOR ANY RESULTING SICKNESS DUE TO A FAILURE IN STATING:
RECOMMENDED CONSUMPTION, INGREDIENTS &/OR ALLERGEN WARNINGS.
ALCOHOL
WE DO NOT SUPPLY ALCOHOL, THERE IS CURRENTLY NOT A LICENSE THAT
CATERS TO THIS TYPE OF INDUSTRY. YOU ARE PERMITTED TO BRING YOUR OWN.
INTELLECTUAL PROPERTY
THE INFORMATION, BLOGS, TEXT MATERIALS, GRAPHICS, LOGOS, BUTTON ICONS, TRADEMARKS (WHETHER REGISTERED OR NOT), ADVERTISEMENTS, LAYOUT, ARRANGEMENT, GRAPHICAL USER INTERFACE, LOOK AND FEEL, AND CONTROL FEATURES OF PICNICS WITH LOVE WEBSITE AND OR ANY OF ITS PLATFORMS ARE PROTECTED BY COPYRIGHT, TRADEMARK AND OTHER INTELLECTUAL PROPERTY LAWS.
IF IMAGES OR INFORMATION FROM PICNICS WITH LOVE ARE SHARED ON SOCIAL MEDIA PLATFORMS INCLUDING BUT NOT LIMITED TO PINTEREST, INSTAGRAM OR FACEBOOK, THEY MUST BE CREDITED AND LINKED BACK TO PICNICS WITH LOVE.
IF IMAGES OF AN EVENT STYLED BY PICNICS WITH LOVE IS SHARED ON SOCIAL MEDIA PLATFORMS INCLUDING BUT NOT LIMITED TO PINTEREST, INSTAGRAM OR FACEBOOK, CLIENTS OR SAID PERSON ARE ENCOURAGED TO PROVIDE CREDIT TO PICNICS WITH LOVE.
YOU MAY NOT MODIFY, RENT, LEASE, LOAN, SELL, DISTRIBUTE OR CREATE DERIVATIVE WORKS BASED ON ANY OF THE CONTENT (EITHER IN WHOLE OR IN PART) UNLESS YOU HAVE BEEN SPECIFICALLY TOLD THAT YOU MAY DO SO IN WRITING BY PICNICS WITH LOVE. CONTENT PROVIDED TO YOU BY PICNICS WITH LOVE ARE TO BE USED FOR PERSONAL PURPOSES ONLY, AND NOT FOR PROFIT OR COMMERCIAL PURPOSES.